FAQ

Frequently Asked Questions

What makes Naked Illumination different?

At Naked Illumination, we believe luxury begins with intention. Every product is handcrafted in small batches using premium-quality ingredients and materials, thoughtfully selected fragrances, and timeless designs to help create meaningful moments at home.

Are your candles handmade?

Yes. Every candle is hand-poured in small batches to ensure exceptional quality, consistency, and attention to detail.

What type of wax do you use?

We use premium quality wax blends selected for their clean burn, exceptional fragrance performance, and overall quality. Our wax blend may vary by collection to achieve the best experience for each fragrance

How strong are your fragrances?

Our fragrances are carefully selected to create a balanced scent experience. We aim for a luxurious fragrance that fills your space without being overwhelming. The strength of the scent may vary depending on the size of the room, airflow, and the specific fragrance you choose.




How should I store my candles and wax melts?

To preserve the quality of your products, store them in a cool, dry place away from direct sunlight and excessive heat. Proper storage helps maintain the fragrance and appearance until you're ready to enjoy them.

Are your candles and fragrances safe to use around pets?

The safety and well-being of your family, including your pets, is important to us. While our products are crafted using premium-quality ingredients and materials intended for home fragrance use, every pet is unique and may have different sensitivities.

We recommend burning candles or using home fragrance products in a well-ventilated area, keeping them out of reach of pets, and discontinuing use if you notice any signs of discomfort. If your pet has a known respiratory condition or sensitivity, consult your veterinarian before using any scented product.


Do you offer gift options?

Absolutely! Naked Illumination products make thoughtful gifts for birthdays, holidays, housewarmings, weddings, corporate gifting, and other special occasions. We're continually expanding our gift collections to make celebrating life's moments even more memorable.


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How long does shipping take?

Orders are typically processed within 2–3 business days. Once your order ships, you'll receive an email with tracking information.

What if I entered the wrong shipping address?

If you notice an error in your shipping address, please contact us as soon as possible. We'll do our best to update your order before it ships. Once an order has been processed or dispatched, we're unable to guarantee that address changes can be made.

Do you ship internationally?

Yes! We currently ship throughout the United States and the Republic of Trinidad and Tobago.

As Naked Illumination continues to grow, we look forward to expanding to additional countries. Be sure to join our email list or follow us on social media for announcements about future shipping destinations.